The Bullet R1 requires a personal computer — Mac, Windows, or Linux — for technical support and maintenance.
If you intend to use the Bullet commercially, please first understand that any machine can fail. Although our international support team is dedicated to resolving issues in a timely manner, there may be some downtime, particularly if there is no local support available. Therefore, we do not recommend relying on a single Bullet R1 as your sole roaster.
If you would like to place an order and you have never purchased anything from Taiwan before, please first call your bank to let them know you plan on purchasing the Aillio Bullet R1 from Taiwan, otherwise your bank may automatically reject the transaction. Your card will be processed via Stripe in Singapore.
Please understand that we can only supply UK, EU, and Australia style 220V plugs, and US style 110V plugs. Any other cable will need to be sourced locally by buyer.
We currently estimate a lead time of approximately 3 months.
If you wish to order more than 1 Bullet, please contact us at firstname.lastname@example.org for help. We can give you a cheaper shipping quote.